Paez Enterprises

This is Your World, We Just make it Better

FAQ

If you have a question not listed here please contact our customer service in 3 Easy Ways:

1.- Toll Free:1-800-704-9624

2.- Email: Support@exbuy.org

3.- Fax: 267-377-2729

Q: Does CrossLoop visually capture/record my sessions on its servers?

A: Absolutely NOT – all data transfers are encrypted with our 128-bit algorithm. Our servers do not have access to any screen data."

Q: Does the CrossLoop software have any adware, spyware etc. that I need to be concerned about?

A: Absolutely NOT

Q: How secure is CrossLoop?

A: Security is built into all aspects of CrossLoop. Session data is encrypted at the end-points before being sent using a 128-bit encryption algorithm using a randomly generated 12 digit access code. Explicit permission is required before any screen images are sent to a remote computer. CrossLoop does not store any of the data from the screen sharing sessions.

Q: Does CrossLoop work on dial-up?

A: Yes, but we recommend broadband for optimal service.

All rights reserved Paez Enterprises 2008

Microsoft Office Live Small Business - Get a free website and more

Microsoft Office Live Small Business